Frequently asked questions

Clear answers before you start.

Do I need every Hundox module?

No. Start with customer management and activate only the modules your shop needs.

Are loyalty points shared between shops?

No. Every customer has a separate wallet for each participating merchant.

Can my staff use Hundox on a phone?

Yes. Staff features are designed as a mobile-first workspace for the floor.

Can I connect WhatsApp and social channels?

Yes, through approved integrations and permissions for your business account.

How do I get help?

Use our contact page and include your shop name and account email.